When a homeowner lost her job due to the pandemic, she accepted her mortgage servicer’s offer to place her mortgage loan in forbearance. When she got a new job and applied for a loan modification to bring the loan current, the servicer notified her the modification was withdrawn because the agreement was not properly executed. While sending the servicer notices of error and request for information, the house was foreclosed on. The homeowner sued the servicer for RESPA violations, and the servicer moved for dismissal.
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